Inquiry Replies
We may text back when you ask a question and choose text as a contact method.
Customer care by request
Simple follow-up for people who ask 1BZ to reply.
1BZ helps with customer inquiries, appointment coordination, account questions, and service follow-up. We use text messages only when a person asks to be contacted by text or opts in through a 1BZ form.
How texting works
Text messaging is optional. The phone field on our form is optional, and SMS consent is collected with a separate checkbox that is unchecked by default.
Clear control: Reply STOP to opt out. Reply HELP for help. Message frequency may vary. Standard Message and Data Rates may apply.
What 1BZ messages are for
Messages are limited to conversations started by the customer or requested through a 1BZ form.
Appointments
We may coordinate appointment times, reminders, and requested follow-up details.
Support
We may respond to service questions, account requests, or support conversations.
Contact 1BZ
Complete this form if you want 1BZ to answer your question or follow up on your request.